/* Complementos do painel OPERACIONAL (o visual base vem de style.css). Sem estilos inline: respeita a CSP. */
.sim-banner{background:#fff4da;color:#6f5210;border-bottom:1px solid #f4e4b9}
.sim-banner .banner-action{margin-left:auto;background:#fff;border:1px solid #e8d49b;color:#6f5210;border-radius:6px;font-size:12px;padding:4px 10px}
a.nav{text-decoration:none}
.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;border:1px solid var(--border);background:#fff;color:var(--ink);border-radius:7px;padding:9px 14px;font-size:14px;font-weight:550;text-decoration:none}
.btn.primary{background:var(--green);border-color:var(--green);color:#fff}
.btn.danger{background:#fff;border-color:#e3b9b2;color:#a23a2c}
.btn.small{padding:5px 9px;font-size:12px}
.btn:disabled{opacity:.55}
.field{display:flex;flex-direction:column;gap:5px;margin-bottom:14px;font-size:14px}
.field>label,.field>.label{font-size:12px;font-weight:600;color:var(--muted);letter-spacing:.3px}
.field input[type=text],.field input[type=email],.field input[type=password],.field input[type=url],.field textarea,.field select{border:1px solid #cfd9de;border-radius:7px;padding:9px 11px;background:#fff;color:var(--ink);width:100%}
.field textarea{min-height:84px;resize:vertical;line-height:1.5}
.field input[type=color]{width:56px;height:38px;padding:2px;border:1px solid #cfd9de;border-radius:7px;background:#fff}
.field .hint{font-size:12px;color:var(--muted)}
.check{display:flex;align-items:center;gap:8px;font-size:14px;margin-bottom:12px}
.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}
.form-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center;margin-top:8px}
.inline-error{background:#fdeceb;border:1px solid #f3c6c1;color:#8b2d22;border-radius:8px;padding:10px 12px;font-size:14px;margin:12px 0}
.inline-ok{background:#e8f5ec;border:1px solid #cde5d4;color:#25664d;border-radius:8px;padding:10px 12px;font-size:14px;margin:12px 0}
.inline-error ul{margin:6px 0 0 18px;padding:0}
.stack{display:flex;flex-direction:column;gap:20px}
.settings-nav{display:flex;gap:6px;flex-wrap:wrap;margin-bottom:20px}
.settings-nav a{border:1px solid var(--border);background:#fff;border-radius:7px;padding:7px 12px;font-size:14px;text-decoration:none;color:#4d6471}
.settings-nav a[aria-current=true]{background:#e9f2ef;border-color:#cfe3da;color:#2b6b55;font-weight:600}
.list-card{border:1px solid var(--border);border-radius:10px;padding:16px;margin-bottom:14px;background:#fbfcfd}
.list-card>header{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}
.badge{display:inline-block;font-size:12px;border-radius:5px;padding:2px 7px;background:#eef3f6;color:#5a7380;white-space:nowrap}
.badge.ok{background:#e3f2e8;color:#2b6b55}
.badge.warn{background:#fff3db;color:#94722b}
.badge.bad{background:#fdeceb;color:#a23a2c}
.badge.demo{background:#efe9fb;color:#5b4a93}
.status-row{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:12px 0;border-bottom:1px solid #edf0f3;font-size:14px}
.status-row:last-child{border:0}
.msg-status{font-size:12px;color:#8a9d99;margin:4px 3px 0}
.msg-status.bad{color:#a23a2c}
.msg-status.warn{color:#94722b}
.pending-bar{display:flex;align-items:center;gap:10px;background:#fff4da;border:1px solid #f4e4b9;color:#6f5210;border-radius:9px;padding:10px 14px;margin-bottom:16px;font-size:14px}
.pending-bar a{margin-left:auto;color:inherit;font-weight:600}
.empty-state{padding:44px 20px;text-align:center;color:var(--muted);font-size:14px}
.empty-state strong{display:block;font-family:Manrope,var(--font);font-size:18px;color:var(--ink);margin-bottom:6px}
.loading{padding:28px;color:var(--muted);font-size:14px}
.unread-dot{display:inline-block;min-width:18px;height:18px;border-radius:9px;background:#d9534f;color:#fff;font-size:11px;line-height:18px;text-align:center;padding:0 5px;margin-left:6px}
.lead-edit{width:100%;border:1px solid transparent;border-radius:6px;background:transparent;font:inherit;font-size:12px;color:#557181;text-align:right;padding:2px 4px}
.lead-edit:hover,.lead-edit:focus{border-color:#cfd9de;background:#fff}
.offer-card{padding:17px 16px;background:var(--navy);border-radius:9px;color:#e7f3ef;margin-top:6px}
.offer-card h3{font:650 16px/1.4 Manrope,var(--font);margin:6px 0 10px}
.offer-card p{font-size:12px;line-height:1.6;color:#c6e0d6;margin:0 0 8px;white-space:pre-line}
.qr-box{display:grid;place-items:center;border:1px dashed #cfd9de;border-radius:10px;padding:18px;margin-top:12px;background:#fff}
.qr-box img{width:240px;height:240px;image-rendering:pixelated}
.logo-preview{max-height:56px;max-width:180px;border:1px solid var(--border);border-radius:8px;padding:4px;background:#fff}
.logo-mark-img{width:34px;height:34px;object-fit:contain;border-radius:8px;background:#fff}
pre.notice-text{white-space:pre-wrap;font-size:12px;line-height:1.6;background:#f6f8fa;border:1px solid var(--border);border-radius:8px;padding:14px;max-height:340px;overflow:auto}
.auth-wrap{min-height:100vh;display:grid;place-items:center;padding:24px;background:var(--bg)}
.auth-card{width:100%;max-width:400px;background:#fff;border:1px solid var(--border);border-radius:14px;padding:32px;box-shadow:0 20px 60px #0b283414}
.auth-card h1{margin:18px 0 6px}
.auth-card .brand-row{display:flex;align-items:center;gap:12px;font:800 22px Manrope,var(--font);letter-spacing:-1px}
.auth-card .brand-row .brand-icon{width:38px;height:38px;font-size:22px}
.auth-card p.sub{color:var(--muted);font-size:14px;margin:0 0 22px}
.auth-card .btn{width:100%;margin-top:6px}
.auth-card .help{font-size:12px;color:var(--muted);margin-top:16px;line-height:1.6}
td .btn{margin-right:6px}
@media(max-width:760px){.grid-2{grid-template-columns:1fr}.list-card>header{flex-direction:column;align-items:flex-start}.sim-banner .banner-action{margin-left:0}}
a.contact,a.table-client{text-decoration:none;color:var(--ink)}
a.contact{box-sizing:border-box}
a.btn{text-decoration:none}
.nav:focus-visible{outline:3px solid #36a98b}

/* ===== Base compartilhada do atendimento estilo WhatsApp (desktop e celular) ===== */
.mobile-only,.wa-top{display:none}
.wa-wallpaper{background-color:#efeae2;background-image:radial-gradient(#00000009 1px,transparent 1px);background-size:20px 20px}
.head-person{display:flex;align-items:center;gap:10px;flex:1;min-width:0;cursor:pointer;border-radius:8px}
.head-person:focus-visible{outline:3px solid #36a98b;outline-offset:2px}
.chat-person{display:flex;flex-direction:column;min-width:0}
.chat-person .name{font-size:14px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.chat-person .sub{font-size:12px;color:var(--muted)}
.chat-person .sub.bot{color:#2b7d62}.chat-person .sub.human{color:#9b6f12}
.message .bubble{padding:6px 9px 5px;border-radius:8px;box-shadow:0 1px .5px #0b141a1f;background:#fff;border:0;min-width:64px}
.message.outgoing .bubble{background:#d9fdd3;border:0}
.message.outgoing.bot .bubble{background:#e6f0ec}
.message.outgoing.manual .bubble{background:#d9fdd3}
.message:not(.outgoing) .bubble{border-top-left-radius:0}
.message.outgoing .bubble{border-top-right-radius:0}
.bubble .message-author{display:block;font-size:12.5px;font-weight:650;color:#1f7a63;margin:0 0 2px}
.bubble .message-author:not(.assistant){color:#8a5a00}
.bubble .meta{float:right;display:inline-flex;align-items:center;gap:3px;margin:7px 0 -3px 12px;font-size:11px;color:#667781;line-height:1}
.bubble .meta .tag{background:#0000000f;border-radius:4px;padding:1px 5px;font-size:10px;text-transform:uppercase;letter-spacing:.4px}
.bubble::after{content:'';display:block;clear:both}
.bubble .body{white-space:pre-wrap;overflow-wrap:anywhere}
.tick{display:inline-flex;color:#8696a0}
.tick svg{width:16px;height:16px}
.tick.read{color:#53bdeb}.tick.bad{color:#d9534f}.tick.warn{color:#c58a00}
.preview .tick{margin-right:3px;flex-shrink:0}
.preview .tick svg{width:15px;height:15px}
.day-separator{align-self:center;background:#fff;color:#54656f;border-radius:8px;padding:4px 11px;font-size:12px;box-shadow:0 1px .5px #0b141a1f;margin:6px 0}
.contact-bottom{display:flex;align-items:center;gap:6px;min-width:0}
.contact-bottom .preview{flex:1;min-width:0;margin:0;display:flex;align-items:center;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.chip{font-size:10.5px;font-weight:600;border-radius:4px;padding:1px 6px;background:#e6f1eb;color:#4f8a73;white-space:nowrap;flex-shrink:0}
.chip.human{background:#fff2dd;color:#9b6f12}.chip.stopped{background:#eceff1;color:#6b7b84}.chip.warn{background:#fdeceb;color:#a23a2c}.chip.demo{background:#efe9fb;color:#5b4a93}
.unread-dot{background:var(--green)!important;margin-left:0!important;flex-shrink:0}
.takeover-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;background:#f0f2f5;border:1px solid var(--border);border-radius:10px;padding:10px 12px;font-size:14px;color:#3b4a54}
.takeover-bar.stopped{background:#fdf3f2;color:#8b2d22}
.wa-composer .plus{display:none}
.wa-composer textarea{min-height:24px;max-height:120px;overflow-y:auto}
dialog.sheet{max-width:420px;padding:10px 10px 14px;border-radius:16px}
.sheet-grab{display:none;width:38px;height:4px;border-radius:2px;background:#cfd6db;margin:2px auto 8px}
.sheet-title{font-size:15px;font-weight:650;padding:4px 10px 8px;color:var(--muted)}
.sheet-item{display:flex;align-items:center;gap:14px;width:100%;min-height:56px;text-align:left;background:none;border:0;border-radius:10px;padding:8px 10px;color:var(--ink);font-size:16px}
.sheet-item:hover:not(:disabled){background:#f2f5f6}
.sheet-item:disabled{opacity:.45}
.sheet-item svg{width:22px;height:22px;color:#5d7380}
.sheet-item strong{display:block;font-weight:600;font-size:16px}
.sheet-item small{display:block;color:var(--muted);font-size:13px;line-height:1.35}
.sheet-item.danger strong{color:#a23a2c}
.auth-wrap{grid-template-columns:minmax(0,1fr);padding:max(24px,env(safe-area-inset-top)) 16px max(24px,env(safe-area-inset-bottom))}
.auth-card{justify-self:center}
.auth-card input{font-size:16px}

/* ===== Anexos: foto, áudio, vídeo, documentos ===== */
.message.media-msg .bubble{padding:4px 4px 5px;max-width:100%}
.message.media-msg .bubble .body{display:block;padding:4px 6px 0}
.message.media-msg .bubble .meta{margin:4px 6px 0 12px}
.message.media-msg .message-author{padding:2px 6px 0}
.media-img-btn{display:block;border:0;padding:0;background:none;border-radius:6px;overflow:hidden;cursor:zoom-in}
.media-img{display:block;max-width:min(300px,100%);max-height:340px;min-width:140px;min-height:100px;border-radius:6px;background:#00000010;object-fit:contain}
.media-img.sticker{max-width:150px;background:none}
.media-video{display:block;max-width:min(300px,100%);max-height:340px;border-radius:6px;background:#000}
.media-wait,.media-fail{display:flex;gap:8px;align-items:center;padding:12px;font-size:13.5px;color:#54656f;min-width:200px}
.media-wait svg,.media-fail svg{width:18px;height:18px;flex:none}
.media-fail{color:#a23a2c}
.doc-card{display:flex;align-items:center;gap:10px;padding:10px;background:#0000000a;border-radius:8px;text-decoration:none;color:inherit;min-width:230px;max-width:100%}
.doc-card:hover{background:#00000012}
.doc-icon{flex:none;width:42px;height:48px;border-radius:6px;background:#6b7b84;color:#fff;font-size:11px;font-weight:700;display:grid;place-items:center;letter-spacing:.3px}
.doc-icon.pdf{background:#e4574a}.doc-icon.doc,.doc-icon.docx,.doc-icon.rtf,.doc-icon.odt{background:#2b6cb0}.doc-icon.xls,.doc-icon.xlsx,.doc-icon.csv,.doc-icon.ods{background:#2f855a}.doc-icon.ppt,.doc-icon.pptx{background:#dd6b20}.doc-icon.zip{background:#805ad5}
.doc-info{min-width:0;flex:1;display:flex;flex-direction:column}
.doc-info strong{font-size:14px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.doc-info small{font-size:12px;color:#667781}
.doc-dl{flex:none;color:#667781}.doc-dl svg{width:22px;height:22px}
.audio-msg{display:flex;align-items:center;gap:6px;min-width:240px;padding:6px 8px 2px 4px}
.ap-kind{flex:none;color:#8696a0;order:3}.ap-kind svg{width:22px;height:22px}
.audio-msg:not(.voice) .ap-kind{display:none}
.ap-btn{flex:none;order:0;width:40px;height:40px;border-radius:50%;border:0;background:none;color:#54656f;display:grid;place-items:center;padding:0}
.ap-btn svg{width:28px;height:28px}
.ap-main{order:1;flex:1;min-width:0}
.ap-bar{width:100%;accent-color:var(--green);height:22px;margin:0;cursor:pointer}
.ap-foot{display:flex;justify-content:space-between;align-items:center;font-size:11.5px;color:#667781}
.ap-speed{border:0;background:#00000012;border-radius:10px;padding:1px 8px;font-size:11px;font-weight:700;color:#54656f;min-height:0;cursor:pointer}
.wa-composer .clip{background:none!important;color:#54656f!important;width:42px;height:46px;display:grid;place-items:center;flex:none;padding:0}
.wa-composer .clip svg{width:24px;height:24px}
#mic-button{flex:none;width:46px;height:46px;border-radius:50%;background:var(--green);color:#fff;padding:0;display:grid;place-items:center;border:0}
#mic-button svg{width:22px;height:22px}
#mic-button:disabled{background:#b9c4c9}
.rec-bar{display:flex;align-items:center;gap:10px;width:100%;background:#fff;border-radius:26px;padding:3px 5px 3px 3px;box-shadow:0 1px .5px #0b141a1f}
.rec-cancel{color:#d9534f!important;width:42px;height:42px}
.rec-dot{flex:none;width:10px;height:10px;border-radius:50%;background:#d9534f;animation:rec-blink 1s infinite}
.rec-time{font-variant-numeric:tabular-nums;font-size:15px;min-width:38px;color:#3b4a54}
.rec-wave{flex:1;display:flex;align-items:center;gap:3px;height:28px;overflow:hidden}
.rec-wave i{flex:1;max-width:5px;height:6px;background:#8696a0;border-radius:3px;animation:rec-wave 1s ease-in-out infinite}
.rec-wave .w1{animation-delay:.12s}.rec-wave .w2{animation-delay:.24s}.rec-wave .w3{animation-delay:.36s}.rec-wave .w4{animation-delay:.48s}.rec-wave .w5{animation-delay:.6s}
.rec-send{flex:none;width:46px;height:46px;border-radius:50%;background:var(--green);color:#fff;border:0;display:grid;place-items:center;padding:0}
.rec-send svg{width:21px;height:21px}
@keyframes rec-blink{50%{opacity:.25}}
@keyframes rec-wave{0%,100%{height:6px}50%{height:24px}}
@media(prefers-reduced-motion:reduce){.rec-dot,.rec-wave i{animation:none}}
dialog.lightbox{max-width:96vw;max-height:94dvh;width:auto;padding:0;background:#000;border:0;border-radius:10px;overflow:hidden}
dialog.lightbox::backdrop{background:#000000dd}
.lb-img{display:block;max-width:96vw;max-height:90dvh;object-fit:contain}
.lb-close{position:absolute;top:8px;right:8px;background:#0009!important;color:#fff!important;border-radius:50%;width:42px;height:42px;z-index:2}
.lb-dl{position:absolute;bottom:12px;right:12px}
dialog.sheet.attach{max-width:480px}
.attach-preview{display:grid;place-items:center;background:#f0f2f5;border-radius:10px;padding:8px;margin-bottom:12px;max-height:46dvh;overflow:hidden}
.attach-img{max-width:100%;max-height:42dvh;border-radius:6px}
.attach-audio{width:100%}
.doc-card.static{background:#fff;width:100%}

/* ===== transcrição de áudio ===== */
.audio-wrap{display:flex;flex-direction:column}
.transcript{margin:2px 8px 4px;padding:6px 9px;background:#0000000a;border-radius:7px;font-size:13px;line-height:1.45;color:#3b4a54;white-space:pre-wrap;overflow-wrap:anywhere}
.transcript strong{font-weight:650;color:#1f7a63}
.transcript.out strong{color:#8a5a00}
.transcript.wait,.transcript.muted{color:#667781;font-style:italic}
.transcript.bad{background:#fdeceb;color:#8b2d22}

/* painel ao vivo */
.live-filters{display:flex;gap:12px;flex-wrap:wrap;align-items:center}
.inline-select{display:flex;gap:6px;align-items:center;font-size:.85rem}
.inline-select select{padding:6px 8px;border-radius:8px;border:1px solid #d6dde6;background:#fff}
.section-title{font-size:1rem;margin:22px 0 10px}
.bad-text{color:#b42318}
.overdue-row{background:#fff4f2}
.metric small{display:block;color:#667085;font-size:.75rem;margin-top:2px}
.metrics{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px}
@media(max-width:700px){.table-card{overflow-x:auto}}

.chip.owner{background:#eef2ff;color:#3730a3}

/* materiais */
.panel-card{background:#fff;border:1px solid #e4e9f0;border-radius:14px;padding:16px;max-width:640px;margin-bottom:8px}
.check-row{display:flex;gap:8px;align-items:center;margin:10px 0;font-size:.9rem}
.material-list{display:grid;gap:10px}
.material-row{display:flex;gap:12px;align-items:center;flex-wrap:wrap;background:#fff;border:1px solid #e4e9f0;border-radius:12px;padding:12px}
.material-row.archived{opacity:.6}
.material-info{flex:1;min-width:180px;display:grid;gap:2px}
.material-info small{color:#667085}
.material-actions{display:flex;gap:6px;flex-wrap:wrap}
.btn.danger{color:#b42318}

/* resumo do lead */
.summary-card{background:#f6f8fb;border:1px solid #e4e9f0;border-radius:12px;padding:12px;margin:12px 0;display:grid;gap:6px;font-size:.88rem}
.summary-card p{margin:0}.summary-card small{color:#667085}
.chip.temp{justify-self:start}.chip.temp.quente{background:#fde8e8;color:#b42318}.chip.temp.morno{background:#fff4d6;color:#8a5a00}.chip.temp.frio{background:#e6f0ff;color:#1d4ed8}

/* cérebro */
.insight-report{max-width:760px;margin-top:12px}
.insight-item{border-top:1px solid #e4e9f0;padding:12px 0;display:grid;gap:6px}
.insight-item.dismissed,.insight-item.done{opacity:.55}
.insight-item p{margin:0;color:#475467;font-size:.9rem}
.insight-tags{display:flex;gap:6px;flex-wrap:wrap}
.chip.prio.alta{background:#fde8e8;color:#b42318}.chip.prio.media{background:#fff4d6;color:#8a5a00}.chip.prio.baixa{background:#e6f0ff;color:#1d4ed8}

/* aprendizado */
.playbook-item{max-width:760px;margin-top:10px}.playbook-item.rejected{opacity:.55}.playbook-item textarea{width:100%;font:inherit;padding:8px;border:1px solid #d0d5dd;border-radius:8px}

/* mesa */
.desk-board{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:12px;align-items:start;margin-top:12px}
.desk-col{background:#f6f8fb;border-radius:14px;padding:10px;display:grid;gap:8px;align-content:start}
.desk-card{display:grid;gap:4px;background:#fff;border:1px solid #e4e9f0;border-radius:12px;padding:10px;color:inherit;text-decoration:none}
.desk-card.hot{border-color:#f2a5a5;box-shadow:0 0 0 2px #fde8e8}
.desk-card-top{display:flex;justify-content:space-between;gap:8px}
.desk-card p{margin:0;font-size:.85rem;color:#475467}.desk-card small{color:#667085}.desk-next{color:#1c755e}
.desk-empty{color:#98a2b3;font-size:.85rem;padding:6px}

/* conexão com a IA */
.inline-note{padding:10px 12px;border-radius:10px;background:#e8f5ee;color:#1c755e;font-size:.9rem;margin-bottom:10px}.inline-note.warn{background:#fff4d6;color:#8a5a00}

/* menu lateral: todos os itens ficam acessíveis em qualquer zoom/altura (rola dentro do menu) */
@media (min-width:701px){
  .sidebar{overflow:hidden}
  .sidebar nav{flex:1 1 auto;min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:#2d4753 transparent;padding-bottom:8px}
  .sidebar .brand{font-size:17px;gap:9px;white-space:nowrap;flex-shrink:0;letter-spacing:-.6px}
  .sidebar .brand>span:nth-child(2){display:block;line-height:1.15;min-width:0}
  .sidebar .brand .brand-light{display:inline}
  .sidebar .brand small{display:block;font-size:10px;letter-spacing:.6px;margin-top:3px}
  .sidebar .nav{padding:10px 11px;margin-bottom:3px;font-size:13.5px}
  .sidebar-bottom{flex-shrink:0}
}
@media (min-width:701px) and (max-height:820px){
  .sidebar{padding-top:18px}
  .sidebar nav{margin-top:20px}
  .sidebar .nav{padding:8px 10px;margin-bottom:2px;font-size:13px}
}

/* foto de perfil do contato (WhatsApp); sem foto, aparecem as iniciais */
.avatar{position:relative;overflow:hidden}
.avatar img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover;border-radius:inherit;background:#e4e9f0}
.avatar.small{width:28px;height:28px;font-size:11px;flex:none}
.desk-who{display:flex;align-items:center;gap:8px;min-width:0}

/* passo a passo da configuração */
.checklist{background:#f6f8fb;border:1px solid #e4e9f0;border-radius:12px;padding:12px 14px;margin:10px 0;font-size:.9rem}
.checklist ul{margin:6px 0 0;padding-left:18px;list-style:none}
.checklist li.done>a{color:#1c755e;font-weight:600;text-decoration:none}
.checklist li.todo>a{color:#b42318;font-weight:600;text-decoration:none}
.checklist li ul{list-style:disc;color:#475467;margin-top:2px}
.autosave{display:block;margin:6px 0}

/* ===== Atendimento em tela cheia (desktop), no estilo do WhatsApp Web ===== */
@media (min-width:701px){
  body[data-route="atendimento"] .topbar,body[data-route="atendimento"] .page-footer,
  body[data-route="atendimento"] .heading,body[data-route="atendimento"] .metrics,
  body[data-route="atendimento"] .list-heading,body[data-route="atendimento"] .list-footer{display:none}
  body[data-route="atendimento"] .app{height:100vh;height:100dvh;min-height:0;overflow:hidden}
  body[data-route="atendimento"] main{height:100vh;height:100dvh;display:flex;flex-direction:column;overflow:hidden;min-height:0}
  body[data-route="atendimento"] #view{flex:1;min-height:0;display:flex;flex-direction:column}
  body[data-route="atendimento"] #view>.view{padding:0;flex:1;min-height:0;display:flex;flex-direction:column}
  body[data-route="atendimento"] .inbox{height:auto;min-height:0;flex:1;border:0;border-radius:0;box-shadow:none;grid-template-columns:340px minmax(300px,1fr) 300px}
  body[data-route="atendimento"] .pending-bar{border-radius:0;border-width:0 0 1px;margin:0;padding:6px 14px;font-size:13px}
  body[data-route="atendimento"] .wa-top{display:flex;align-items:center;justify-content:space-between;padding:10px 8px 4px 16px}
  body[data-route="atendimento"] .wa-top h2{font-size:17px;margin:0}
  /* menu lateral vira uma coluna estreita de ícones */
  body[data-route="atendimento"] .sidebar{width:64px;padding:14px 8px 0}
  body[data-route="atendimento"] .brand>span:last-child,body[data-route="atendimento"] .workspace-label,
  body[data-route="atendimento"] .nav>span:not([data-icon]):not(.nav-count),body[data-route="atendimento"] .connection-card,
  body[data-route="atendimento"] .profile>div:not(.avatar),body[data-route="atendimento"] .profile>span{display:none}
  body[data-route="atendimento"] .brand{justify-content:center}
  body[data-route="atendimento"] .sidebar nav{margin-top:18px}
  body[data-route="atendimento"] .nav{justify-content:center;padding:12px 0;position:relative}
  body[data-route="atendimento"] .nav .nav-count{position:absolute;top:2px;right:2px;min-width:16px;height:16px;line-height:16px;padding:0 4px;font-size:10px}
  body[data-route="atendimento"] .profile{justify-content:center}
  /* letras e espaçamentos menores */
  body[data-route="atendimento"] .contact{padding:11px 14px}
  body[data-route="atendimento"] .contact strong,body[data-route="atendimento"] .contact p{font-size:13.5px}
  body[data-route="atendimento"] .chat-header{padding:9px 16px}
  body[data-route="atendimento"] .chat-person h2,body[data-route="atendimento"] .chat-person .name{font-size:15px}
  body[data-route="atendimento"] .messages{padding:12px 18px;gap:3px}
  body[data-route="atendimento"] .message{font-size:14px;line-height:1.45}
  body[data-route="atendimento"] .lead-panel{padding:14px;font-size:13px}
}
@media (min-width:701px) and (max-width:1100px){
  body[data-route="atendimento"] .inbox{grid-template-columns:330px minmax(280px,1fr)}
}
@media (min-width:701px){
  body[data-route="atendimento"] .sim-banner{padding:5px 14px;font-size:12px;border-radius:0}
  body[data-route="atendimento"] .composer-note{display:none}
  body[data-route="atendimento"] .quick-actions{padding:6px 12px 0;gap:6px}
  body[data-route="atendimento"] .quick-actions button{padding:5px 10px;font-size:12px}
}

/* cabeçalho da lista: logo da empresa centralizada */
.wa-brand{flex:1;display:flex;justify-content:center;align-items:center;min-width:0}
.wa-side{width:44px;flex:none}
.wa-logo{height:34px;max-width:170px;object-fit:contain;border-radius:8px;background:#fff;padding:2px}
.wa-name{font-weight:700;font-size:18px;color:#fff;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.top-menu{display:none;color:#fff;font-size:26px;line-height:1;width:40px;height:40px;background:none;border:0;cursor:pointer}
@media (min-width:701px){
  body[data-route="atendimento"] .wa-top{background:var(--navy);color:#fff;padding:6px 8px 6px 12px}
  body[data-route="atendimento"] .wa-top .icon-button{color:#fff}
  body[data-route="atendimento"] .wa-logo{height:30px}
}
/* filtros da lista de conversas: sempre cabem na coluna (e rolam de lado se faltar espaço) */
.filters{flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none}
.filters::-webkit-scrollbar{display:none}
.filters .filter{flex:0 0 auto;white-space:nowrap}
@media (min-width:701px){
  body[data-route="atendimento"] .filters{gap:3px;padding:6px 8px 8px}
  body[data-route="atendimento"] .filters .filter{padding:4px 7px;font-size:12px;min-height:0}
  body[data-route="atendimento"] .search{margin:4px 10px 2px}
}

/* telefone na tabela da equipe */
td .lead-edit[type=tel]{min-width:150px}

/* leitura automática de anexos */
.media-read{display:grid;gap:4px}
.transcript.read summary{cursor:pointer;font-size:.8rem;color:#54656f}
.transcript.read div{font-size:.82rem;color:#3b4a54;white-space:pre-wrap;max-height:160px;overflow:auto;margin-top:4px}

/* convite para ativar os alertas */
.push-nudge{position:fixed;top:0;left:0;right:0;z-index:60;display:flex;gap:10px;align-items:center;justify-content:center;flex-wrap:wrap;background:#1c755e;color:#fff;padding:8px 14px;font-size:.88rem;box-shadow:0 2px 8px #0003}
.push-nudge .btn{background:#fff;color:#1c755e;border-color:#fff}
.push-nudge .btn.primary{background:#bdeedd;color:#0b3d2e}

.bubble{position:relative}.msg-menu{position:absolute;top:2px;right:4px;border:0;background:transparent;color:inherit;opacity:.0;font-size:16px;line-height:1;cursor:pointer;padding:2px 6px;border-radius:6px}.message:hover .msg-menu,.msg-menu:focus-visible{opacity:.7}@media (hover:none){.msg-menu{opacity:.55}}.body.deleted{font-style:italic;opacity:.65}

.config-top{position:sticky;top:0;z-index:6;background:#fff;border:1px solid var(--border);border-radius:10px;padding:10px 14px;margin-bottom:14px;box-shadow:0 2px 8px rgba(13,37,50,.06)}
.config-top .checklist{margin:6px 0}.config-top .form-actions{margin-top:8px}
.settings-sub{margin:22px 0 4px;font-size:16px}
.intake-row{display:flex;gap:8px;align-items:center;margin:8px 0;flex-wrap:wrap}.intake-row>input[type=text]{flex:1 1 260px;min-width:0}
.intake-n{width:24px;height:24px;border-radius:50%;background:#e9f2ef;color:#2b6b55;font-size:12px;font-weight:700;display:grid;place-items:center;flex:none}
.check-row.small{font-size:13px;white-space:nowrap}
.intake-item{display:block;margin:8px 0}.intake-item>span{display:block;font-size:12px;color:#5a6f7b;margin-bottom:2px}.intake-card .lead-edit{width:100%}
@media (max-width:640px){.config-top{position:static}.settings-nav{flex-wrap:nowrap;overflow-x:auto;padding-bottom:4px}.settings-nav a{white-space:nowrap}}

.list-heading .new-chat{margin-left:auto}
.wa-top .new-chat-top{font-size:26px;line-height:1;font-weight:300;color:inherit;margin-left:auto}.wa-top .new-chat-top+.icon-button{margin-left:0}

.sim-banner.danger{background:#fde8e6;color:#8c1f17;border-bottom:1px solid #f3c0bb;font-weight:600}

.form-data{min-width:260px;white-space:normal}.form-chip{font-size:13px;line-height:1.5}.form-chip b{color:#5a6f7b;font-weight:600}
.table-card td{vertical-align:top}

.delivery-row{border:1px solid var(--border);border-radius:10px;padding:12px;margin:10px 0;background:#fcfdfd}.delivery-row.off{opacity:.55}
.delivery-grid{display:grid;grid-template-columns:2fr 1.2fr 1.2fr 1fr 1fr;gap:10px}.delivery-grid label{display:block;font-size:12px;color:#5a6f7b}.delivery-grid label span{display:block;margin-bottom:2px}
.delivery-grid input{width:100%}.delivery-grid .wide{grid-column:span 5}.delivery-actions{display:flex;gap:12px;justify-content:space-between;align-items:center;margin-top:8px}
@media(max-width:760px){.delivery-grid{grid-template-columns:1fr 1fr}.delivery-grid label:first-child,.delivery-grid .wide{grid-column:span 2}}

.technique{margin:6px 0;font-size:13px;color:#2b6b55}

.bc-filters{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:8px}.bc-filters label{display:block;font-size:12px;color:#5a6f7b}.bc-filters label span{display:block;margin-bottom:2px}.bc-filters input,.bc-filters select{width:100%}
.bc-tpl{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-bottom:8px}.bc-preview{margin-top:10px}.bc-bubble{white-space:pre-wrap;background:#e9f5ed;border:1px solid #dcece0;border-radius:9px 9px 2px 9px;padding:10px 12px;max-width:520px;font-size:14px}
.bc-bar{height:6px;border-radius:3px;background:#e6edf0;margin-top:6px;overflow:hidden;max-width:360px}.bc-bar span{display:block;height:100%;background:#1c755e}
@media(max-width:760px){.bc-filters{grid-template-columns:1fr 1fr}}

.bc-upload{margin-top:10px}.bc-upload input[type=file]{display:block;margin:6px 0}

.emoji-btn{font-size:22px;line-height:1;background:none!important;border:0;padding:0 6px;color:#54656f;flex:none}
.wa-composer .composer-emoji{width:42px;height:46px;display:grid;place-items:center}
.small-emoji{font-size:20px;vertical-align:middle;padding:2px 6px}
.emoji-pop{position:fixed;z-index:60;width:min(340px,92vw);background:#fff;border:1px solid var(--border);border-radius:12px;box-shadow:0 10px 36px rgba(11,40,52,.22);overflow:hidden}
.emoji-tabs{display:flex;gap:2px;border-bottom:1px solid var(--border);background:#f7f9fa;padding:4px}
.emoji-tab{flex:1;border:0;background:none;font-size:20px;padding:6px 0;border-radius:8px;cursor:pointer}.emoji-tab.on{background:#e3efe9}
.emoji-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:2px;padding:8px;max-height:220px;overflow-y:auto}
.emoji-item{border:0;background:none;font-size:24px;line-height:1.2;padding:4px 0;border-radius:8px;cursor:pointer}.emoji-item:hover,.emoji-item:focus-visible{background:#eef3f1}
.emoji-grid .hint{grid-column:1/-1;margin:8px}

body.role-supervisor .sidebar .nav:not(#nav-team),body.role-supervisor #wa-link,body.role-supervisor .connection-card,body.role-supervisor .sim-banner,body.role-supervisor #simulate-open{display:none!important}
.messages.readonly{max-height:60vh;overflow-y:auto;background:#efeae2;border-radius:10px;padding:12px;display:flex;flex-direction:column;gap:6px}
dialog.wide-dialog{max-width:720px;width:calc(100% - 24px)}
.inline-form{display:inline-flex;gap:8px;align-items:center;flex-wrap:wrap}.inline-form input{min-width:240px}
.metric small{display:block;color:#70838e;font-size:12px}

.org-health{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:6px}.org-health small{flex-basis:100%;color:#5a6f7b}

#usuarios td:first-child .lead-edit{min-width:150px}#usuarios td:nth-child(3) .lead-edit{min-width:150px}

.ai-switch{display:flex;gap:16px;align-items:center;justify-content:space-between;border-radius:12px;padding:16px 18px;margin-bottom:16px;border:1px solid}
.ai-switch p{margin:4px 0 0;font-size:14px}.ai-switch.on{background:#e8f5ee;border-color:#cfe6da}.ai-switch.off{background:#fff4da;border-color:#f1dfb0}
@media(max-width:640px){.ai-switch{flex-direction:column;align-items:stretch}}

.audio-suggest{display:flex;flex-wrap:wrap;gap:6px;align-items:center;padding:6px 10px;background:#eef7f1;border-top:1px solid #cfe6da}
.audio-suggest small{color:#4b6b58;margin-right:4px}

.rec-preview{display:flex;flex-direction:column;gap:4px;margin-top:8px}.rec-preview audio{width:100%;max-width:420px}

.transcript-line{color:#4b6b58;font-style:italic}

.material-audio{width:100%;max-width:360px;margin-top:6px}